Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is great. Only two straps short
love it very comfortable
Came earlier than the term all as in the picture truth strap thin
Fast delivery, quality handbag for phone, I will order in other colors
Gorgeous
Very fast delivery. Ordered 27.03, and 10.04 already took from the mail. The bag is very cute, small, 18 cm high, 11 wide. There are only 2 compartments and one long strap in this model. In a large compartment with difficulty, but still fits, iPhone 11. Card compartment in both compartments. The purse will not fit. I'm very happy.
The goods came in 3 days in St. Petersburg. The fastest order I 've ever made. Handbag is good, but it does not fit much, do not fasten. The quality is excellent. I recommend.
Very good, small handbag.
All OK.
The bag is very comfortable, for the summer just a find! Money, cards, keys and phone are all necessary for walking along the waterfront. Delivery is fast enough (despite problems with the virus), packed was very good. Nothing crumpled, there is no smell, the belt is long and short in the kit. The order is very satisfied. Thank you store! Definitely five stars. I recommend.
Thank you to the store for the prompt sending of the goods! received. But... absolutely did not like the handbag. I never bought it again. discarded money. .. The photo looks better.
Ooo very cool bag!!!! Quality at altitude came quickly
Very cool bag, shipping fast
excellent thanku
Everything is fine, the quality is good
Pleasant to the touch, the color corresponds, the lightning yellow, of course, is not very in the topic, if it cuts the eye straight, it is possible to replace. And so comfortable, pockets inside everything on the case. Thank you.
awesome tidy bag
Very well made love it thankyou
Just as described
I thought I could not wait, but I came! very pretty, I'll try to wear it and add a tip! and so everything is fine, not smelly, nothing sticks out!
Handbag is just class! Thank you.
Looks good en big enough for S note 10+
Everything is fine
Excellent handbag, the phone 5,2 inches fits perfectly. Delivered to Petersburg in 20 days. Both handbag and store recommend
Very satisfied. I recommend. Everything is neat. No smell. There is a long and short strap. Comfortable. Locks work great, do not eat.