Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all good
Cap is good, quality, well, it's too big :(
Cap is super. I regret that I did not order two immediately when there was a discount. Now the husband and son can not share. adjustable. the quality is good.
The parcel went long, but the quality is good. i recommend. thank you to the store.
I liked the cap, on my head 54 cm, pulled up the back of the hood. Landing is deep, closes the tips of the ears. Quality is good, sewn neatly. Packed in a vacuum bag, did not crumble at all.
It's okay.
All norms cap fire
Everything meets expectations, it came in 15 days.
Cap is good. sits perfectly. Landing is medium-not deep and not low. A large level of adjustment under the size. The store is good. With the shipment did not pull, although after a couple of days the price downloaded 2 times.
It was just a horror.
✌
Sent and shipping fast tracking is, the quality is normal, 20% cotton summer will be hot, deep, on the small head take not advise
Baseball cap came in a month. The product fully corresponds to the description. the fabric is dense Cato. thanks to the store for a good product! I bought for 180 rubles .... and it's generally Super!
Cap norms
All good. Delivery 3 weeks. Price 180.
Three weeks to the Nizhny Novgorod region. Packed in air bubble. Took for 180 rubles. With pennies.
Normal
I did not like that the lower part of the visor is white.
Cool cap for a teenager, came for a month
High wash can sit quality normally
Excellent
Normal cap!!!
Excellent quality, everything suits, to Kaliningrad came in two weeks.
Fast shipping, delivery in 2 weeks. Caps a different color than the picture, jeans is dark, also patches have flip coloring than the picture. Well protected in transit, nice visors, no paper tags
Thank you very much!!!