Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Glasses are really very good, neat, will look good on a non-large face and Yes Fragile, thin arches, I think I will like those who do not like massive things, but prefers something elegant, and for little money. Thank you to the store, very satisfied with the purchase
Beautiful glasses, very well packed and in 3 weeks by DHL delivered to!! Large class….
All OK, delivery about 16 days. Recommend
Perfect.
Everything is super, only the head is small, so the glasses seem big
Rewelacja
Same as the picture. A little weak but overall well
Very pretty bezel! Beautiful finish, fine and light. They are very well packaged and very quickly arrived! No problem of seeing with except in front of my screen it's blurry
Glasses are excellent, the model is classic, polarization is, the sun protection is good. The parcel, according to the current times, arrived quickly in 25 days. In the set of soft cheholchik, test and rag, all as expected. At the beginning of the arch seemed thin, but in fact everything is normal, they are durable. Thank you. Definitely recommend!
Came whole, were well packed. Delivery more than a month.
Super
Shipment szła me 3 months, but glasses are compatible with description :)
wrong color, but store gave me some options for the inconvenience. would buy again and recommend!
One arc curve and does not close. Bad very much.
Exactly as the photo!! Perfect!
The glasses are bomb, though very cool. But flimsy to wear neatly. Recommend
Chic glasses!
It came very fast.
Like the glasses. Is according to the picture and description. Like both want to buy more.
this is my third order. I love the shape the weight and the color of these glasses. perfect
Slightly flimsy and so I like draw
Normal, though the arms are very straight fragile in general as in the picture
Perfect!
Came quickly, the quality is good, finally found glasses on a small face
Glasses for their price are good, but they are thin, if they knew the quality better, they did not take