Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Purple unlike Green is better. I ordered 2 colors. On the Samsung A51. Both approached, but purple is better. To Siberia in 28 days
Ordered a year ago and that case (black) is still in good condition (original Samsung case 10 more expensive died) after 6 months. Now ordered second one (white) and one for my wife's iPhone. Accuracy has decreased over a year - holes in wrong places, color a bit yellowish, no logo on the inside. Will see how it'll last. Ru: the first case (black) in good condition after a year. I ordered a second (white) to myself and my wife on an iPhone. New cases differ from last year's in the worst direction. Let's see how they behave in use. The store apparently went to the deterioration of quality. Keep in mind.
Everything is fine, sat almost perfectly, the only cutout under the camera block is not quite exactly made
Nice shell that looks good quality. It is not very thick but seems to protect the phone.
The color coincided, the hole under the camera slightly stretched after putting on the cover
Cainiao shipping method should be removed from Ali. zero chance to get the procured item as result. Tested on up to 10 parcels already. Low score because Cainiao shipping method default option for this item selected by the saler.
Cool cover, quality for its amount Super)
All buttons match, holes too, but the color is paler
The goods are delivered quickly and fully corresponds to the description and photo
All right, nice and comfortable color, I arrive after a month.
Супер. Силикон гладенький.
The cover corresponds to the description, the quality is good I recommend.
a good product really
Товар не отправлен
Took ages to arrive but I love it. The quality is really good!
.loveee it. love it love it the best color and quality
Everything is super. Yakysniy chohol.
The cover went 3 months
I thought the connector for the camera will be different, I do not know how the camera will be photographed, I hope it will not interfere. And so in general, the goods are good, soft, the color is beautiful