We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very fast shipping!
Quality satisfied
A good baseball cap for the summer. The truth has not yet worn, as more time has to sit at home due to quarantine
Thin material will probably OK on hot days, a little weak bands adjustment on the back, generally well made
Everything is promptly sent and delivered. The cap is excellent... struck by the packaging of the parcel-a small plastic bag filled with air and hermetically sealed, about inside-a baseball cap-so as not to crumble. I'm delighted!
Very good, perfect packaging.!! Satisfied
Great cap. Easy and looks great. You can safely take it!
Perfect, thanks for the little gift
OK
Nice cap
Wrinkled only, and so norms
Color on a lot of theme than in the picture. I have a big head, but the hat is great. I didn't like it!
Lovely cap. For the summer season, what you need.
Ok.
The cap is cool and in quality and appearance!
Corresponds to the description
Have the pet not received
Great quality
Perfect cap
Cheap hat. membrane writing well and be well ventilated in thinner as seen on TV! Hat brim also fully length have four.
She is impeccable
Is not like the picture,
Came quickly weeks 2,5, track tracked, packed normally, good quality sewn simply, but nothing sticks out fabric light, store put souvenir keychain, thank you!
A month to St. Petersburg. Cap liked, especially ventilation)))
The item came in 40 days, all whole, packed in a sealed bag with air. the baseball cap is thin with holes for ventilation. Adjustment in the form of elastic bands, for the summer period I think the most.