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Original Xiaomi Redmi Airdots 2 TWS True Wireless Bluetooth Earphone Stereo bass 5.0 Headset With Mic Handsfree Earbuds Air2 S

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Estimated Delivery Date: Friday, August 20

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

Xiaomi Redmi Airdots 2 TWS Bluetooth 5.0 Earphone Stereo bass Eeadphones With Mic Handsfree Earbuds AI Control True Wireless

Earbuds:

Wireless Range:10m(in an obstacle-free environment)
Battery Capacity:43mAh(per earbud)
Charging Time:Approx.1.5h
Talk Time:Approx. 4h
Standby Time:Approx. 150h
Input:5V==100mA
Battery Type:Lithium Polymer
Wireless connectivity: Bluetooth 5.0
Bluetooth Profiles: HFP/A2DP/ HSP/AVRCP

Charging Case:

Input:5V==500mA
Output:5V==150mA
Charging Time:Approx.2h
Standby Time:Approx. 4months
Battery Capacity:300mAh
Battery Type:Lithium Polymer
Net Weight of a single earphone :about 5.0g
Net Weight of the charging box :about 35g
Total Net Weight of the box:95g
Official Package including
x2 Earbuds
x4 Earbuds Cap
x1 Battery Case
x1 User Menu

Frequent questions

common problem
1. I have two mobile phones, can Redmi AirDots 2 connect to two mobile phones at the same time?
Redmi AirDots 2 cannot connect to two mobile phones at the same time, and does not support one for two.

2.Is my Redmi AirDots 2 waterproof?
The earphone can reach IPX4 waterproof level, and the charging box is not waterproof.

3.Can my Redmi AirDots 2 be connected to Xiaomi bracelet or other Bluetooth bracelets?
Not supported, because the headset and the Bluetooth bracelet belong to the same receiving terminal device, so they cannot be connected to each other.

4. Will my Redmi AirDots 2 automatically shut down?
When the headset is outside the charging box, and is not connected or operated, it will automatically shut down in about 5 minutes.

5.Can I adjust the volume through Redmi AirDots 2?
The earphone itself cannot adjust the volume, it needs to be adjusted through the mobile phone.

6. How do I see how much power is on my Redmi AirDots 2?
Supports checking the power of the headset on Apple phones and most Android phones, and only displays the power of the main headset.

7. Is the voice clear during the call?
Because the Bluetooth headset uses a single mic for radio, in a noisy environment, it may cause the other party to listen to the call with less sound. It is recommended to use the mobile phone to call directly in a noisy environment.

8. What should I do when the left and right ears cannot be connected?
Put the two earphones into the charging box and take them out at the same time when the red light is on to start charging. The earphones will automatically power on and interconnect. If the connection still fails, please refer to the manual for reset operation.

9.Is my Redmi AirDots 2 stable during calls, songs or games?
The headset supports a connection distance of 10m in an obstacle-free environment, but due to the characteristics of Bluetooth, when there are a large number of Wi-Fi connections,
Interference caused by 4G signals, high-power electrical appliances, etc. may cause jams and intermittent situations.

10. Can’t charge the left and right earphones?
First check whether the charging box has electricity, check whether the charging pin of the charging box is sunken, and whether the earphone charging contacts are dirty;
If the above is correct, put the headset into the charging box to see if it is charging normally. If it still fails to charge, please contact after-sales customer service.

11.How to judge whether the charging box has electricity?
The charging box does not support power display. Put the earphone into the charging box, if the earphone lights up red to charge, it means the charging box is charged;
If the headphone light does not light up, it means that the charging box has low power and needs to be charged before use.
Note: Put the headset into the charging box when the battery is low, the headset cannot be charged and turned off, and will always be connected to the Bluetooth device

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Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://megasellshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com

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