Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The store is not very honest with the buyer he asks, hello, dear buyers! We are happy to receive your order, but unfortunately shipping to your city is too expensive-beyond our shipping range. We offer you three options for solving this problem. First: you can transfer 1000 rubles to our Sberbank bank card number (4276380148225019 ). Your order will be shipped. The second: you can specify the nearest major locality to you, in which delivery is possible without additional payment. We will calculate and let you know. Third: you cancel the order. In the reasons you choose "other/Other" in case of cancellation of the order, the money will be returned to your account soon. Await for your reply. Here and think about what to do table finite normal but the seller is not very.
The table is excellent, it looks strong. Check in the case-I'll add a review! Thank you store!
Order received. Shipping fast. The quality is excellent. I recommend the goods and the store.
I'm going well, it looks great.
The table is really strong. But probably not aluminum. I arrived in Mo from Ussuriysk in a week. it was tracked only at the extreme points of the route.
Delivery (about 2 weeks) DPD to the nearest point of issue. Table for a small picnic just right.
Table at level, I recommend
The table is excellent, strong, heavy. I came quickly. We recommend definitely! On May we will try))
I liked the table. Delivery fast... store recommend!!!
The goods are sent via DPD and if you do not have a branch office in the city, then be prepared to pay for the delivery. Table Topchik, going-disassembled in 5 minutes, made soundly. For camping, fire.
The table is cool! Came all the way without damage. Delivery took a little more than 2 weeks. The goods were not tracked, but the store answered all questions) on strength is not the most reliable, but strong enough! Does not shake, the cat on it already had time to jump, everything is OK :) On the nature of the most it! A convenient basket at the bottom for all sorts of small things and it's cool that there is a cover for the table itself.
The table is just super!!! Collected in 2 minutes!!! The table cover is normal. Bag at the bottom of the table, just fire. Take it will not regret it!!!!
OK I liked it
Enough kondovaya history., seem good for such a product, nothing special.
Y
Excellent.
Стол приехал целым, для складного большой и увесистый. Каркас металлический, по ощущениям прочный. Доехал быстро. Размеры стола огонь, то - что надо на природе. Собирается и разбирается просто.
Cool Table, delivery 2 weeks to the CFO. Description corresponds. Took for 3750 with the coupons Ali.
A good table, soundly made, qualitatively.
Excellent table, thanks to the store
Товар пришёл довольно быстро. Упаковоно надлежащим образом. Качество хорошее? Устойчив. Думаю, что в пользовании будет удобен. Посмотрим, каков будет в эксплуатации.
Стол классный. Можно брать.
Quality satisfied. For going to nature is an excellent option. It's going easily and quickly. Table top made of aluminum. Fabric basket included. Recommend
Thank you, the table is very good, strong, going easy, came in 2,5 weeks.
The table is great. Seller recommend. The parcel went to Peter for 2 weeks.