Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
The table came unusable. Although external damage on the package is not visible-the table came with a huge dent and a broken table top. Purchased as a gift-while a person remains without a gift, and I was very upset and lost 4,5 tons:-(
Стол - функциональный, компактный. Очень удобный. Качество на высоте. В эксплуатации удобный. Прочный. Надеюсь прослужит долгие годы. Спасибо большое продавцу советую всем
The table is durable, stable, the height is adjustable, what you need, thanks
It's okay. There is one but. There is no point in ordering from Russia. Delivery from Vladivostok. You catch the thought. China and Vladivostok. The price is 1000 rubles difference. No point. And so everything is OK.
Very high quality table. I can't be happy.
Camping table came with damaged packing. After the autopsy, there was a defect on the table. Clearly visible Skol on the orgalite base. Judging by the complaints of previous buyers from this store, it seems that the whole party is sold with marriage. I do not recommend to buy from this seller. Consider other options in a comparable price.
Everything got complete. A little hold the corner of the table. But it is made of so thin aluminum that it is difficult to deliver whole. Its function table with accurate handling will perform.
Very long delivery.
Very fast delivery, and the goods are good With the store did not communicate
Long went the goods, did not track
Thank you very much
The goods received through DPD quickly, but during transportation a little angle was crumpled, the closing does not interfere, thanks to the store for speed
Good at speed delivery, two weeks Eat. Quality at a high level. Convenient. And what else is needed! I recommend buying and using. I personally liked everything. I liked it very much.
Hello, the description corresponds, but the fasteners and some bolts were painted with rust and creak, which is not acceptable for a new product. Honestly, it's a waste. Some mounts are not reduced or closed through force. Again rusty elements. It's sad.
Everything is accurate. As in the photo. Qualitatively. Purchase satisfied. Seller Thank you
The table came with a crack
Качество отлично, но тяжеловат! 9 кг
DPD shipping. 21 days to Bashkiria. The store immediately answers the messages. The table is good, massive, it is slightly heavy 8 kg. It's tight, it does not shake.
The order came quickly, corresponds to the description.
The goods came, the order was made on January 25 to February 16. The goods are in color, beautiful, but the table itself is fragile. Chairs like for the first time are good, I do not know how to show further in practice. On the table a little damage, I.E. Crack. If you look carefully in the photo, you can see. The table top is very fragile. Quality is desirable to do better, I advise manufacturers! There are different weather in nature.
The table is heavy, but durable. Delivery to the office of the transport company, which at the other end of the city, where the bus does not go, works only on weekdays and stores the goods for only three days days free With what I ordered at home address. Decide for yourself, you need this. Sent to Vladivostok in a week. On the table scratches, otherwise norms. Because of the problems with delivery I minus.
The table is great! Height 70 cm. Chairs included. Everything, as in the photo. Delivery delayed for 5 days, from the declared date of issue (DPD to the point of issue). The parcel was tracked, walked from usuriysk. Recommend!!!
Товар шел очень долго.Посылка не отслеживалась.Пришло с трещинами по столу и сколами.По мне ,так лучше чуть переплатить,но купить здесь.А сам стол неплохой.
Excellent quality
The table is good, but the chairs are flimsy