Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel reached Kuzbass in 3 weeks. Packed well. The mattress is well suited for tourism where there are such requirements as weight and volume. It is really light and takes up little space. Inflates quickly, less than a minute. Inflates the pillow that is also a plus. One in my opinion, the drawback is its width, I want to add 20 centimeters. I did not communicate with the store.
perfect, thank you
Very quickly. Very good.
굿입니다요ㅎ
Ok
Ok, nezkouseno zatim. Male baleni, super
Good product. Shipped after only a few hours from my order. In 8 days arrived. Thank you
Good quality item, received on the scheduled date. Suitable for all public. I recommend to everyone. Thank you Aliexpress. bye
Excellent quality! Recommend!
fast delivery. good packed. good quality
Really inflates himself, in the sense of a built-in pump. Do not say that it is very soft, it is easy to knead, if you turn around, but lie comfortably. The store is firm five for the speed of delivery and a small present :) Thanks!
Product excellent! It's just like it looks
Goods AliExpress
Špatně se vyfukuje.
Super fast receive, within 10 days. Beautiful product, convenient for a motorvakantie because of its weight and dimensions. Recommended!
great comfortable and very easy and quick to inflate in 30 seconds. Stayed inflated for 24 hours . No leaks. Super fast shipping. Highly recommend.
Fast delivery. Product is good. Let's see how long it takes until I rip the thin material. :-)
Came damaged, but money returned. Ordered new one
Looks great and pumps up well.
Really fast shipping! Wind new living without high pump built for this so can not four fairy horse wind put away the living and stone stone horse cotton enough is small and lightweight! Forward this method for three be shows!
Looks solid, not tested for now, good color and gift with! ++
Great quality, fast shipping. Thanks from Hungary.
Fairly satisfied you Air pneumatic part may be different Temporary to try result is better Shipping fast cooking
According to the order, there could be a try.
So far so good, we will see how it gonna do outdoors.