SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Euro (€)
US Dollar ($)
The product never reached destination, but the app intervened quickly and I got my money back
Pretty
At 96/60/100 the size of the villages, slightly free
Was very big Take the size in size and still will be an oversize Long shipping, about 60 days
Light jacket, for the spring-autumn is the most it. Came in whole: the threads do not stick out, puffs or not stitched places there. The colors are bright. In short, all the fire! Before Moscow for a month, not tracked (the store asks for additional fee for sending with tracking)
Cool jacket, my daughter is just delighted! Took on a larger size, sits freely, just like they wanted. Color matches. We'll take more
just took too long to arrive but it was in perfect condition. My 11 year loved it!
Ordered the parcel 11.11, but did not receive, unfortunately. Money back to the store. Thank you very much. Honesty and evaluation
The color is the same, the size too, the view is completely satisfied. Delivered in just two weeks. Very satisfied. Sometimes threads stick out, but it's nonsense.
As in the photography. Very nice and commode.
Good, windbreaker!
Thank you, everything has come to an end, the price almost corresponds to the quality...
The order went completely to another city and another addressee, well though the money quickly returned
The colour of Navy Blue is not really navy blue, its more just a dark blue. Especially compared to the picture which makes it look pitch black - which I would have preferred as sometimes aliexpress stores use inaccurate colours to describe different ones. Just be wary of the colour not actually being a navy blue. Other than that, the quality is good. Material is a bit thin, but it has a few layers, is very comfortable and very warm. Great winter jacket.
The jacket came. Yishla Duje dovgo. The trophies are not River seams and erase strings. The track is not readable. Seller recommend
The order came in about a month. The quality is excellent, there are threads sticking out somewhere, but this is not critical at all. Size s approached the height of 160 and size 42-44. Many thanks to the store, I'm happy with everyone♥
Russian size M fits XL
The goods did not come to me. The track was tracked, very long went. In about a month and a half, the track was already tracked in Ukraine. Cities changed every day. Then there was a message that the goods were delivered. In Annex Ali, it was also noted that delivered. I started writing to the store. He did not answer for 10 days. The defense expired and I opened a dispute. The seller then replied, apologized. The dispute was closed in my favor, the money was returned quickly. My offer is that the goods are lost somewhere in Ukraine. I think the seller's guilt is not. It is a pity of course that the jacket did not come.
Very honest
The store steamed the goods to another city. I did not receive the parcel, opened the dispute and returned the money to me.
I liked it very much! It is THIN and commode
A little bit short but still really cute
I bought it as a male, i think it is unisex enough to wear, anyway i like it, fits good, materials ok albeit it has some threads hanging out everywhere but just cut them yourself. I understand factory workers very busy.
Not a jacket, but rather a jacket, soft warm for summer and spring will be good) Thanks
The product did not arrived but the vendor helped me with the process and gave me my money back