Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Bag of good quality, has no foreign smell, the Mount is very reliable. The store sent the parcel instantly, the delivery is very fast. The thing is standing-you need to take it!
All OK, towarł arrived very quickly
Great thing. The clothespin is good. Closes on the magnet
This is my second order already. I am very pleased with the quality of these handbags. I recommend very much! Seller Super!! I first ordered one color, but after in the messages asked to put different. No problem complied with my request)) Thanks!
The handbag is good. But I came with a hole right at the bottom. So you can't put anything in it. Opened a dispute. I hope they get the money back. Very sorry
Very good. I show you with paper roll to see size difference
The parcel came for a week exactly for the first time! Silicone is very hidden velvet, the quality is excellent will use conveniently, everything is super!
Delivery one week to Moscow (8 days). Does not work accelerated delivery when ordering two goods or more from different stores. Ordered from another bottle for water and feed on the same day (30.04.21) with time difference hour-did not come together with the handbag, this seller fire. Recommend! When the coup does not fall asleep, magnets stand! If anything, I'll add
Lovely,useful gadget for dog owners. Much bigger than expected but now I know it was for a reason :) You can fit in full meal for your friend. Love the clip so it's easy to carry
Very fast!
Excellent quality! Very comfortable handbag!
Great and comfortable thing
In appearance, high-quality, durable. It hasn't been tried yet. Came in 2 weeks
More than I expected. But comfortable.
Long delivery .. One and a half months, but the handbag is good. Quality is good!
Cool thing, odorless, convenient, delivery 3 weeks on Ukr mail came
Fire. Copy Hunter
Super fast shipping. Items as described. A little softer than anticipated but is better as easy to stick hand in and out to grab treats.
Very fast shipment. Well checks especially when greasy smakołykach. Easily I water wash with detergent. Dries quickly. Belt clip holds well, it can wymontować and Stow sachet in pocket or nerce. Clever patent with magnet causes with same the closes and treats not fall out even as the przechyli.
Item as described, fast delivery, very small and soft, seems waterproof so should be easy to clean. It has a clip to fasten it to belt/trousers.
Nice handbag. Quality is OK, odorless. Recommend. Came for 1,5 months. They did not communicate with the store. Shipping fast.
It's very fast. Product as described
A bag of comfortable size, a clothespin is convenient to hook by a belt or pocket, the magnet is located conveniently.
Perfect for me. Me and my doggo have been training nonstop.
Seper quality corresponds to the description!