Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping Day week. Okey.
무게 크기 만큼 성능 발휘하리라 믿습니다. ㅎㅎ
Came fast
Not tracked, but delivered to the apartment by courier. Charged was 79%.
Everything works
Shipping weeks jams
ok
Think more shipping is faster ~ ~ size also fit and pictures and the same product.
Excellent paverbank, for a long time enough. A little cumbersome.
всё холосё
Is OK
Packed securely. It's been a long time, but it doesn't matter to me. In the work did not check, because I took for work for the summer. But I'm sure he won't let you down. Charged was 63%.
Does not charge the phone until 100% charging stops at 80% after that it is necessary to pull the wire out of the charger and turn it on back, and so constantly!!!
The jar received 74%. 4 days I charge the phone only from it, I'm happy with N100 %. You can see next.
Great goods! Works. The flashlight is shining. Camping, fishing, that's it. Seller recommend)
Compared to the old one it's just space
Terrific ~~~ Good~
Delivery to the apartment. The box was opened and wire pulled. For this "misunderstanding" I shoot two stars. To the device while I have no claims, full approximately 35000
Looks like a quality thing, in fact, the review will be later
Order came. The package is slightly crumpled. Now we will be charging to check.
Really powerful, time-tested.
I can not understand how to turn off the jar with connected devices, I use it as an external battery for several devices and I would like to turn everything off from one button
good
생각보다 크고무거워요
Everything is wonderful, the device is durable, dimensional. I'm happy with everyone. The only negative is that the order was not tracked throughout the way and it was a little tense. As a result, they drove the cdecom to the door. Ordered on March 20, came 02 May))) I recommend the store)