Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived this afternoon after slightly more than 3 months since the order was made. Although product is excellent, the slow delivery made the purchase of this item very disappointing.
ok
OK.
Just like in the picture. Good quality. The size must be calibrated, it is less than the European one. For one size XL = 4XL
10 days in Saratov. size 3XL excellent. Look at the photo. Only for spring and deep autumn if a good blouse to dress)))
Very good jacket with quality finishes. The size chart is respected. I recommend this store. The package was sent quickly but the delivery was delayed because of the pandemic. Thank you to the seller and take good care of you.
In Ukraine from 18.03 to 03.04 received in hands on a new mail, I recommend
ok
Great product. With the size guessed. Delivery is fast. I recommend. Seller 5 stars.
Wear well will Reply
Quality is good even Abit late for delivery, everything are fine
Nice Jacket
A+++++++++++ very fast delivery, many thanks.
Well-packed received jacket the size well I am very happy thank you very much and I recommend the store
asesome
The order came faster than the specified period. but not very satisfied with the jacket. When raising your hands up, the sleeves are heavily bulging. Very low armhole under the arms, because of this, the sleeve becomes short.
I advise everyone to buy from this store. I bought a jacket according to the described sizes: I went one to one. Grateful for the price and in general. Five stars!!!
good
Arrived early
According to purchase, thanks
All right, satisfied.
Ok received the order, all correct, good price. Recommendable Too folded and arrives with many wrinkles. Ok received the order, all right, good price. Recommended But too folded and comes with many wrinkles.
excellent
Color is light other than that everything was fine
Good jacket, I will still order. Thank you.