Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sunglasses cool unfortunately are very broad and wykrzywione.
They are super cute
I get the item. thank you.
Glasses are good, but my face turned out to be great)) gave it to a friend.
Szly miesiac and tydzien well packed together with cleaning cloth
Very porzadne, perfect!!, przyszly after miesiacu. Recommend!!!
Product style.
Very well packaged, I appreciate it. The article is true to the description.
All great, the order came in the time it put even being quarantined. I'll ask this store for more
Curves
They are identical to the image, well packed and bring lining.
Shipping arrived fast, they are beautiful, good quality
Glasses for wide. Can't wear.
Wide, loose arches
The only problem was that the eyeglass legs came very loose and when I wear them I wear them fall off the face
The glasses is very beautiful, fit perfectly on my face, mirrored lens, like very much. The free said arrive about 2 months, but basically 1 month after I made the request and still come with a pouch to store it, and a scarf to clean the lens, like very much.
Super beautiful glasses. Very comfortable sitting on the face! Packed well! Thank you. I advise the store and the goods!!
As the picture ordered 09/02 next 30/03 but after this time worth was wait
Unfortunately not have reached me glasses.
Fast shipping. Flimsy, but cute. On a broad face
Glasses on a very wide face (
The store is excellent, the glasses came very quickly, well packed and the glasses themselves are good, especially at such a price
The glasses came very quickly. The goods are very satisfied. Exactly like in the picture. Thank you store
Charlotte Venus plow
Beautiful sunglasses, looks expensive. I’m very happy. Thank to the store.