Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With the store there was no communication, the goods were sent +-quickly, came in about a month. Dense plastic, very good.
Excellent stylish glasses, yellow High
Perfect, consistent with the photo!
Class!!!
Super happy, not counting the situation we're going through, I'm coming.
We came in almost a month. Everything is safe and sound. For such a price everything suits.
Took more then too months to arrive but because of the corona virus its to understand. Very nice and exactly like the picture
Franchement gros malade sa bien loud wa konet inh merci les frangin
Perfect! Great product! Great store! Goods came very well packed!
Cool
So fast, I have not yet delivered the parcel to AliExpress
Quality is good
Good glasses, took 2 colors, every in individual packaging, narrow, thanks to the store!
Came quickly in excellent quality
Everything as described, only not tracked and walked a little longer than promised, the store did not leave contact
Good eyepiece, just like it. Come in, I recommend all!
Conforme super beau
In life, glasses look much better. I would say the color is closer to the peach-Brown, warmer shade than in the photos of the store. But I'm very happy about it. Quality is very good. Come whole.
Came very quickly. But the curve of the soul on the bridge of the nose. The quality of the glasses and ears is good.
very nice
The glasses are wat To small!
Arrived in perfect condition. The glasses are beautiful, very light and wears easily. Transparent glass can even be worn in the evening) I recommend the product
Great glasses. They are lightweight, comfortable and hold still.
A little smaller than I expected but they do
It's just a gun and not glasses, they are not flimsy, they look far from their price tag, the shade is steep, take it will not regret it!!!!