Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good
Very good boxers. Long went but all the same came.
Very nice boxers, pleasant feeling. Somehow sexy :) Quality and durability seems ok. Size could be a little bigger. 3XL is as ordinary L. But this boxers are very stretchy. Not quite sure if it could be worn all day long, because of material. I am very satisfied. Thanks.
Stmpatic, convenient, nice, awesome!
Stitched qualitatively, pleasant to the touch. But they are completely synthetic. As in the sock has not yet tried. Thin, translucent, but in front an additional cotton insert that does not shine through
Parfait
GJ
Pleasant material, but were slightly too small for growth 182 and Russian size 56-58
Good product and recommend store. Size as described.
The boxer shorteas nicely packed. Sice is good. Normally i wear duyvh underwear sice 7 or XXL. The fabric has a nice and soft feel to it. It is very comfortabel.
good quality, this is my second purchase, my husband likes the products. excellent! the store shipped the goods very fast.
Perfecto
Terrible panties, almost like melting. I used to buy similar ones, also Xiaomi, but the manufacturer of cotton Smith-here they are really high, thin, seamless. But much more expensive and for some reason sold in an aluminum jar. I thought I would save these, but in fact I threw out the money, so I can not wear them. Can as swimming trunks in summer I use, but without a rope can jump off during diving)) Now I ordered another pair of cotton Smith, which I recommend to you)
Ordered on March 31. April 21 received in Mo. Excellent Trusel! I order them for the third time, and in the same store. On the body are not felt at all!
Excellent, very thin.
thanks
Excellent quality
Super. 2XL at the waist 90 in Akkurat.
Written seamless panties, but in fact the seams in the groin area are available. In theory, you shouldn't rub. Big Plus-they are very thin and stretch.
The goods are quickly delivered. Corresponds to the description.
Delivery is fast. The quality is excellent I order not the first time.
Boxers liked, the quality is good.
Sold throws a Trussel in the parcel indiscriminately. Sent the wrong color I ordered. I would write then that the color is chosen randomly. The quality of the panties is quite normal, but the price is not more than 200 rubles. 150-there would be norms. Delivery to Omsk-three weeks.
Panties chic husband is happy, look good on the body do not feel very thin for the summer the size corresponds to the description.
Good quality, the color is more red (scarlet) than the picture, but it does not matter much.