We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Perfect
I got it and is nice
Patching up
Take 2 sizes larger
Perfectly Fit on the hips 90, I like
We came in three weeks. Nice panties!
Usual synthetic panties, I will not order such anymore.
Panties are great. Very pleasant to the touch, beautifully sit, threads do not stick out.
Thank the store for the order. Went more than a month before Volgograd. The quality is very good.
Nice panties
The delivery is sooo long, but I think it's related to the pandemic, so everything is ok, thanks for the panties of good quality, on the girth of the hips 110 took XXL I really like the quality, I took pink ones before, I think I'll order them, I really liked it, thank you very much
Cool...
Excellent panties, pleasant to the body, the seams are neat. On the OB 99 cm size L perfectly fit. Liked even more than in the photo.
Quality is super! I recommend the size L on the hips 103 and the waist 74 is perfect, stretch very, very good
Quality normal size corresponds to advise
muy bien
Quality is good. Soft. Color matches.
Good quality
On OB 105 looks very beautiful, I'm happy, insanely soft, I did not expect
The goods never came. The money was returned.
The size of M is placed on 42-44, sewn neatly.
Quality is super, stretch well
Good panties, well sewn, lace pleasant to the touch, medium fit, nowhere presses, ordered based on the size of the store's rope on the volume of the hips 104 ordered XL all approached.
I order a second time. On ob96 I take L, sit comfortably and freely (I do not like when the underwear is back to back). Good quality, comfortable, beautiful.
Came for a month. The size of S M came up perfectly. The lines are smooth, odorless, well packed. Shed when washing. Price/quality ratio all norms.