Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Jeans of excellent quality. The color is beautiful, the camera certainly does not transmit. Seams are all even, there are no foreign threads. Denim tight. The dimensional grid corresponds, the store advised 32, but I chose to grow 178, weight 75 (waist 86, hips 100) size 31, and then a little with a margin. The length of course had to be cut a little. The quality of simwood of course as always on top, surprised by the reinforced pockets, from the inside, if you pay attention. If it was possible to put 10 stars, definitely would have put!
Nice jeans
Thank you! Order received. Jeans of good quality. The dimensional grid coincides with 100%. I recommend buying in this store. I am pleased. The store is adequate, always in touch. Thank you. I probably can not buy in this store anymore. Shipping to our country has become expensive + 11 $ It is very expensive. Was free shipping. Why did you raise the price ???
Thank you. quality is good. in size. there is no smell. the thread does not stick out. I recommend.
Nice one
Jeans Super!!! The store is well done, answers all questions!
Height 180 cm, weight 88 kg, from 90 cm, size 36. In the belt is quite a bit loose, I will wear it with a belt.
Did not fit the size, very large, chose by his jeans
love it ,fits well, good quality
The size corresponds to the specified in the table. The quality of the fabric is normal, stitched well. After washing almost did not sit down, the color remained the same.
Good, quality jeans. At 190/70 took 32 size. On the figure came up perfectly, as for the length-I had to expand the gates and everything became fine.
The goods to Mo reached the week, packed well, the track was tracked. Jeans are quite dense, the size approached well, on a dimensional scale, I would like that they would be slightly wider.
As always, the excellent quality of the goods, all the seams are even, the material is excellent, worn well. Size fits. I recommend the store, everything is in the best possible form. The only price of course rose
I take the second time, everything is clear and fast
Pants norms!,-a little stretch, just right
Super height 175, weight 75, size in size
Great jeans! The store without problems changed the size after the order (the husband insisted). On the husband 182 cm, about 93 kg 34 size was butt. But you can wear it. But 36 would be more comfortable
Already more than a dozen trousers and jeans simwood in my wardrobe. The dimensional grid correspond. Things are excellent, I recommend.
Fast shipment and delivery, great and packing and goods, tracked, thank you!!!
Already the second, ordered by me jeans! Quality at altitude! The store sent the goods immediately, went 23 days
Tight. Height172. Weight 70. Wanted another Vason.
Good
Super quality!! Excellent store recommend. I will order more and more. Thank you.
Ordered 31 size for height 176, weight 75. Sat perfectly, sat perfectly, along the length of the norms.
The goods went to Krasnoyarsk a little more than a month, thank you coronavirus!!! Jeans are cool, jeans at the level of Europe! On height 186, weight 88 - 36 the size of the villages is perfect! I advise everyone this store!