Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you❤& Middot;
Have returned money
The goods did not come, the money was returned)
Neat, the size S corresponds to the Russian 42. As in the photo.
loved it! thank you! perfect for the summer
Nice T-shirt. Thank you
A good blouse for work and jeans. Does not crumple at all, after washing you can not even iron. Came quickly, with a track
Excellent!
All compatible with description, usually I wear size S/M and zamówiłam L and is perfect.
In size. Delivery month
I ordered my mother to work, the blouse came up, the quality is good, looks great!))
Excellent blouse, I already have black, I wear it for a long time, it's washed perfectly, do not iron. I decided to order and white, it's not snow-white, but it still looks great. On its parameters gr.90, waist 70, ordered L. I sat down well, I do not like tight-fitting.
I never got the order from him, but the store made the refund.
Cool Material feel, I wear size M but zamówiłam L and is perfect. Could be a little longer, but it's not big flaw.
Sweaters very good store sociable error in size all corrected sent as asked thank you
I order not the first time, I wore a few months, until it was painted from the bag, it was very offensive, because the T-shirt is good)
Good blouses
Liked, fit in size. Not cotton.
Good Goods. Sat down in size. At 44 size sits well. With the store did not communicate. I am happy with the purchase.
The store is clever. The order came quickly. Ordered for the Russian 44th-size L. Better m took. A bit too big for me. But you can wear
Great T-shirt
Very nice, I'll buy more later.
Thanks to the store for the fast delivery. March 5 order on March 25 received St. Petersburg. XXL at 50 size is too small, it is better to order XXL.
Peter in 3 weeks. The quality is excellent, the description corresponds. Not cotton of course.
Very beautiful, the store is very polite, always answered and helped. No complaints, everything is fine, thank you