Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Excellent jacket, very well made and is exactly as described in the photos, great quality. The store is very kind and responsible, reply quickly to messages. I recommend the product and seller!
From the second time, but hit. Is perfect
It was necessary to take a smaller size. And so the top
The goods are good and respond to requests.
The jacket in size I myself 187/95, does not blow, fell into it under wet snow, everything is fine, only that minus the crumpled all came and it only to dry cleaning in case of what. It came in a month
considering cost, this jacket has quite good quality, fast shipping gray color is darker than i thought but i'm still satisfied
Good
On height 172 cm, weight 95 kg chest Volume 126 cm, waist 100 cm, the size approached normally, in the summer of course it will be hot, the fabric is dense and not breathable, only as a demi-season. Delivery month to 55 region. Sewn neatly, the store sent quickly, for which he in the current conditions many thanks! The jacket is certainly of good quality and just for the season!
The size is too big a little height 176 weight 56, the quality of the norms, delivery is not long less than a month before Khabarovsk ordered two sizes smaller than the wear was afraid small will be! Big bit.
As in the description, height 171, weight 78 kg, it was necessary to take on a larger size, cramped.
Excellent Height 182, weight 90 size came up perfectly!
The jacket is just a bomb. At 50-52 ordered XXL. Came up perfectly. The seams are smooth, neat. Thank you very much to the store!
Perfect product I recommend, fast shipping
Delivery 3 weeks to the Rostov region. The jacket corresponds to the description, the quality pleased, on top of the plashevka, and inside the fleece. Very many functional pockets, zippers of good quality, sewing excellent. Size 3XL sat down as poured at 56-58pp and 100 kg weight, the sleeve is long for a height of 170 cm.
Not winter. Not fleece, rather softshel. The sleeves are very narrow. On high growth-from 180 and above.
Excellent product , have now ordered another.
Many thanks, the order was received, everything is fine.
It is okay
The jacket came quickly. A copy of the helikonka, only the hood is removed differently and the fabric is slightly coarse. But I like it. The sewing quality is good, the threads do not stick out, the stitches are even. I'll see how it will be in operation. I'm happy. Thank you store
nice
All OK!
Thanks!
The third time I order, the goods are good. Delivery is relatively fast. Packing is good-double.
The original is a size more lightly as long as