Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is just a class, very good quality, the description corresponds completely. Seller recommend. The order came quickly.
Quality Super
The bag is roomy, the pockets are not deceptive. I thought it would be from another material. There is a smell, weathered on the balcony. There is a long handle in the kit
I thought the zippers on the front would be for pockets. sadly they are just decoration. otherwise it is a lovely bag! also, super fast shipping
I have used it little to value the quality of the product, which came well and quickly. It seems to me like it weighs a lot.
Good product
Excellent quality bag. The color is pleasant, as desired. I took it for mom. Not huge, but roomy. I came quickly.
Normal thing to buy can
Everything ok
Thank you for the bag and for the fast delivery!
I'm very satisfied
Очень довольна покупкой. Пришла быстро и выглядит хорошо. Вместительная. Рекомендую)
Reçu ce jour. Très beau sac. Beau volume. Les finitions sont de qualité. Je recommande !
A beautiful bag, very pleasant to the touch. Capacious pockets. Came in excellent condition, inside the pillow made of air. The strap is long, everything is executed qualitatively.
It was just over two weeks in the Krasnoyarsk territory. The product is satisfied, the material is cool, soft, similar to natural skin. Color as photo
Gorgeous and very well made. Love it!
The bag is excellent, bright, matches the photo.
Ordered in the SPB 21.06, received 3.07 by mail. Everything was tracked. There is a small smell, but it will blow out. Zipped pocket cheat. Inside the large compartment, there are small pockets. Color as the picture. The order is satisfied.
I'm happy. the description of the goods corresponds. The bag really liked.
The bag is excellent, beautiful. The seams are even, the quality of the material is very good. Inside is sewn qualitatively, the material is soft. Outside the bag is smooth, dense. The capacity is high, the volume is large. The photo shows that it fit (a book for 898 pages, a bottle of 0,5 liters, 200 gram tea box, 25 bags tea box, deodorant. There is a place for phone and trivia) P.S. on the first photo bag without handles, they are easily unfastened if necessary. Shipping fast. Thanks to the store, I recommend to buy.