Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, big size
Very fast delivery. Nice backpack. The store added to the favorites.
Great backpack. Arrived in 10 days. Huge thanks for the quality, multifunctional thing. Everything is provided-pockets for wallets, phones, documents, Keys; straps to reduce, zip on the chest, on the belt. Backpack for all occasions. Packed just excellent!
The backpack is good, light, but the real dark gray color does not match the light gray one in the photo.
The article corresponding to the description book quickly but I have not tried yet
Backpack is good, I recommend
Fast delivery, the backpack fully corresponds to the declared characteristics, everything suits, I recommend
very nice back, well packed. I recommend the store
The backpack is light-it's a plus, but not waterproof-it's a minus. The goods came in a month.
Light and roomy backpack. I bought it for trips on a mountain bike-it turned out to be convenient for this. The shape does not hold perfectly, but in general it does not interfere.
Great backpack. Definitely recommended. Came very quickly. I took it at a discount, well, a very cool thing.
Finally order received thank you wait
Mugursoma laba, atbilst fotogragi fijai.
Very fast delivery to the Moscow region, the backpack is awesome and made cool that folds like a cover. Thanks super. Advise.
It's pretty good. It's light. Little padding on shoulder straps. I like the kind of fabric in which the backpack is made. Generally very satisfied.
рюкзак хороший, но тонкий.
Very good quality and it pleasantly surprised!! This is the first backpack to which there were no questions and the price is fully justified!!! Advise.
Conveniently folds with uselessness, capacity
The goods were delivered quickly enough. The quality is excellent: the seams are neat, even. Packed was Compact. The only thing-it was worth the accent that the fabric is not dense. For a long journey with a heavy load, perhaps, will not work. But for the city, for a small weight is ideal. Thank you to the store for the quality goods and fast delivery.
Thank you! Seller Super! Delivery is fast, the backpack is excellent!