Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Good Goods, fast delivery
Very good product recharges quickly
Very good pourbank. The store quickly sent. The quality is excellent. Seller recommend
Try to use is nicer ~ Shipping and did not take long high ~ Make you satisfied.
все супер
Zamovila 29.03 trimala 11.05, JAGAL bigger city, priishov charging 93%,
All Super sold out of touch, the only negative parcel was not tracked.
Mut quickly arrived in two days in Seville. Good product and price. Seller recommended.
Shipping fast. Came charged at 75%
Very good workmanship and very fast shipping and delivery ....
Very good charger.
working fine
According to the description topo nothing to say I put 4 stars because it is a little heavy
Good and convenient power bank. Thanks to the manufacturer and store.
Rapido
Thanks
The bank came, this time I wanted the goods not so long worked on the territory with the Kazakhs. Externally looks great. In the kit micro usby wire. On charging was able with 80% of their to charge my phone with a battery of 10,000 mAh to charge on only 35%, which is not enough. But it supports really 18W charging in the form of Qc3, and therefore suitable for most phones with fast charging. After fully charging the jar on the Chinese meter, the capacity of the can is 5000ma/H instead of the specified 6500ma (declared at 10000ma Bank). So that as an option you can take And do not forget that the bank is needed not to charge your device, but only to allow the device to work at an emergency. You need to charge with normal Chargers, not power banks!
Great, very fast
Satisfied with the battery, all is well, only the cable is not included until the end which was included. My cable came in as a native, I recommend a good battery.
You all make-up my order is missing you are looking for hutita normal feedback you are there FSA zhuliki I adnavo nepym aDNA tracking tracking when when
Very fast shipping to Spain
Got, looks and works fine.
Came charged 84%
All right. Fast delivery.
Спасибо за посылку, работает. Но начиная с Польши посылка не отслеживалась, думала не доедет.