Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very high quality and beautiful dress.
The fabric is pleasant, sewing footnote. On the chest type is a double fabric, but the chest there can fit only zero. The border where the double part ends is visible and it is ugly. In the photo of other buyers it is visible, but I, for some reason, did not pay attention.
Quality is good. But I did not quite understand with the model. I'll pat and try again.
A beautiful dress, looks expensive
Parameters 99-79-105 size XL. You need an antistatic, the longer in the dress, the stronger it is electrified. Perhaps after washing with antistatic, the problem will go away.
Delivery month, tracked, packing package. Very high quality sewn, the seams are even, the material is quality, dense, glitters. The straps are even, treated smoothly. At its s took S, came up. At what to me the girth of the chest 98, came up. But no more breasts will fit.
Gorgeous dress quality, flowing fabric. For such money looks very expensive.
Dress of good quality and color, it turned out a little tight in the chest, while I think how to solve this question.
Height 162, weight 50.
For the first time I ordered with Ali, very satisfied with the orders, the quality of the dress processing at altitude!
Love the dress! Responsive and friendly store, due to the pandemic i have to ask the seller to extend the protection insurance twice, seller was very accommodating . Quality product, comfortable to wear, accurate sizing, highly recommended. Thank you!
It went 12 days to Moscow. Matches the photo. Color lilac-pink. Electrically. Order satisfied
Chic dress! On the parameters 90-70-90 L sits freely, I guess m-Ka GA such parameters in the chest will be in the butt
Nice dress. The fabric is pleasant. On bust 92 and height 162 a little long size L