Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, without defects, came whole, as in the photo
Great glasses! I am very happy with the order
Ordered 02.03, order came 02.04. Very cool glasses, they fit me in size including.
Glasses are good, but not glass and plastic, the quality is still good, so I put 5 stars. Came in Russia for a month, packed well.
very nice
Exactly such as in the description, I like
The goods came for a month, the quality is satisfied, all as in the picture
Very good material
A little tight, you can say that are not enough for me
Super glasses. Delivery is fast. Packed well
Duje Kruti .. Uncle...
Excellent glasses, fell in love with them definitely recommend!!!!!! Delivery just over a month to the Minsk Region
Delivery 2 weeks, the quality is excellent!
Glasses cool
Volgograd reached less than a month
The glasses came quickly) the quality is good. The order came a little and crumpled box, but the glasses themselves were in a bag wrapped with a puffy oilcloth. I advise!
Came the glasses packed in a box, inside were in a bag and wrapped with a puffy. Not damaged, all whole, even, without scratches, as in the photo is very satisfied, so cool!
Beautiful, came without damage for about a month
The packaging is very crumpled, but the glasses are in excellent condition, look cool! Seller advise
Thank you order received. Glasses are good as in the photo, not flimsy.
Unfortunately my glasses were broken when they arrived. The frames look metal but they are plastic, so very fragile. They do look like the pictures though. So if yours arrive in tact, you will probably be satisfied.
It's great
It's about to speed and quality gorgeous
Well recieved on time, good quality, looks really cool. But be careful if you choose the red color, because is extremely strong and a bit disturbing when you see trough. I think I will wear this really just for a fashion glasses.
The glasses are beautiful. The right side is a couple of milimmeters above the left, but if you do not look at it, it is imperceptible. On a narrow face look a little more