Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is as always, excellent. Everything works, thanks to the store.
Good value for money.
Wireless charging copes well with its task
SUPER
Think than Adam. Charger well high fever and no good if only more 컸, more secure feelings are the ten Chaldean easy navigation. And shipping for economy took as long as four.
It came fast and in good condition, I haven't tried it yet, I hope it works properly. So far so good, I recommend the purchase.
Excellent goods, instant delivery.
Delivery 1 city ukrposhtoyu. Good pudrate, Z rubberized Holland. Charging iPhone 12 Pro Max Z Kit charging 18 Watt WIDS 5% to 100% close to 3 years old. In the official mode of schvidkistvo to walk Duge Dobra.
30 days delivery. Good performance. Works! For 15 minutes + 10% charge. To store and manufacturer thank you.
Excellent Products
Works fine. True, there are a couple of minuses: does not work with the Type C-typy C cord and does not with all the cases run through
PERFECT!!!!! got the 2 wireless chargers with 2 cables for them.
Perfectly satisfied with the product, in accordance with the description. Use for a Samsung Galaxy Note 10 +, it takes about 1h30 to charge from 50 to 100%. Attention, I confirm that the base is not compatible with a charger requiring a USB cable type C/Type C
Product has appeared very cool, taking in hand seems to have a great finish in production, and works very fast charging on my Galaxy S8.
Balíček prišiel nepoškodený. Celkovo som objednávala 3 KS, with Toho one zásielka nebola doručená, but peniaze me hurt vrátené without problémov. Nakoľko SME spokojní dlhodobejším používaním tohto výrobku, táto nabíjačka them určená Ako gift synovi. Spokojnosť AJ s komunikáciou s predajcom, predajcu AJ výrobok odporúčame.
Am testing the wireless charger in a iPhone XR, very practical. A good choice for those who want to charge more slowly the battery, guaranteed more health rather than always charge in turbo charge battery, excellent.
Works, the body is heated, but not critical. For Samsung S20 FE is suitable.
Buen producto super recomendado
See her again. IPhone charge. I'm sorry not to use the cable type-C-> Type-C (in description it, Ale I do not need to buy before buying)
Conforme, vendeur sérieux, Bravo. A recommander Envoi rapide Merci beaucoup
All top all is cool, top brand
супер
Super. Thank you)
Very good and fast loading, like all ugreen products, less than a month to Chile
Super!!! Arrived in 3 days. And in the 5-ka to receive even better than in the mail. For a long time I buy from this producer, and the goods are excellent and the store is good.