Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Nafukuje se availab dlouho, samonafukovací znamená trošku něco jiného , než šlapání nohou. Jinak them Dobrá, Vysoká
Шёл заказ три недели. Упакован в два пакета плюс собственный чехол. Надул встроенным насосом без проблем за полминуты. Удобно лежать, хорошо держит поясницу, лёжа до основания не проминается, подушка не высокая. Недостатки: шуршит (но не скрипит), хотя не пробовал подложить ткань сверху и снизу. Первое впечатление – доволен, а дальше будем посмотреть.
Excellent mattress, we take the second. Delivery is fast, we recommend!
Fantastic.
Good camping mat, for hiking heavy duty. The original way of inflating, very convenient! The first time I saw such a way, I did not understand immediately. But very fast and convenient.
Came quickly, all as in the description. Very convenient, quickly inflated and blown.
What is good to do that and self pumping function is between four summary/inner outer hard pumping quality harness bread bread becoming thickness may be different as the pillow is not even be seemed to mob fit perfect in the wildebeest charms letter to beyond the Pampers in an
Good quality. Recommended.
Delivered in 2 weeks. Compact when folded. The foot was pumped in 2 minutes. They took it for hiking, see how they behave. In general, quite comfortable. Purchase satisfied
Great product. For edges mattress are snaps allowing connect mattress together. Rapidly pumped (about 90 s)
Ordered 2 mattresses. We reached the record 12 days in Kharkov (Ukraine). Among themselves, the buttons are formed (convenient-not
Great, fluffy and small to transport
very good product, the tool build inside is very useful and the mattress is confortable for my partner (and she is picky about mattress). overall I'm happy about it
Super. The whole thing. Thank you!)
You need to close the gray valve and then press your foot over the orange valve in order to inflate. It takes 3 to 5 minutes to inflate. On both sides there are clips for the mattress to attach to another if needed. The surface is nylon and the bed very comfortable. I am happy with my purchase. It came in a small bag.
ITS ok
super!
Very good product. Delivery after less than 3 weeks.
Great store. Good communication.
Looks good, inflating through the pump is not very convenient, spent 10 minutes while pumped. Puffing your mouth out. Let's see how it shows itself in a real test
Very well packed, product match perfectly description. Seller had to change the shipment method and communicated new tracking number immediately, very good store, Recommended
Product good light, easy to fill,
Lightweight, comfortable mattress