Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
its a very good product, confortable and very warm.
Surprised by the low weight of the article. I feel good inside like a caterpillar in his cocoon. Not yet tested outdoors but I hope soon.
Good material, bag is very big, picked-15 but compact well
For this money is ideal
Very comfortable
Much loved. Super beautiful projection
Well write LL
Excellent product!
The book is great! These are the best down sleeping bags from the budget segment. The store is very reliable, quickly sent and packed everything well, the service is at a high level! The sleeping bag itself liked the height of 180 with a margin, the width is also comfortable. Came slightly pompous, but lay for 10 minutes and straightened, became voluminous and warm, and this is a sign of good quality of down. Advise!
Very warm, has an extra piece in the neck area to isolate the heat even more. The shipping took more than 40 days
<2en> the product looks beautiful. <2en> it would be more meaningful if I made a post-activity assessment for comfort.
Доставлен в порядке, схожу в поход отпишусь
Great product, very fast delivery, it is very light in this category, it heats a lot, in 1150g. Exelent store, very good communication.
The product has excellent workmanship, comfortable and very pleasant to touch. The sleeping bag is really hot, it retains body heat. The we will use on a journey Ushuaia. We are counting the days!
Very good. Tested zajebisty
The sleeping bag came quickly. Very soft, inside the Pooh. Ordered two, connect with each other.
Arrived in 21 days. Excellent value and plenty of room for me and I'm 6'3". Bought the 850 g but will definitely also get the bag that goes to 23 ° ready for next winter.
I liked the bags very much. the quality is good. In general, everyone is satisfied. they are worth their money! I recommend
Super Bag. Very happy. Recommend!
Thank you store. Got a sleeping bag. The quality is excellent. I have aegismax G1 so there is something to compare with. This is not worse, the nylon is slightly denser than that. There is no smell, it is slightly worse but not critical, I took it more down, it will be clearly warmer.
GOOD GOOD GOOD
The sleeping bag is normal. According to the heat, when it seemed that it would be normal, but only for the summer. I took 400g of fluff. The quality of tailoring is good. There's no smell. Everything is fine
Very happy. Seams well made
Delivery to Ukraine was very fast (15 days) The sleeping bag looks nice. I'll leave one more feedback after outdoor using that one
Slept out in the winter, temperature dropped down to 20°f at night and I was still hot. Perfect size for tall people.