SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super product, the scarf is lighter and less thick than in the photos. Very good despite everything.
Delivery 20 days. Description matches. Soft. Pleasant to the body. Bought for 327r. Recommend
Have not had the possibility to try, but seems to me to be as described
Received quality such as advertise light and soft. Delay in delivery due to the pandemic.
I bought a scarf on November 30 last year. Unfortunately, the goods did not reach me, although I buy scarves from vianosi not the first time. The store, Chinese well done, several times tried to protect the buyer. After the opening of the dispute, immediately agreed. The money was returned. For honesty and decency-4 stars.
Excellent quality.
Good
Superb quality
Too thin on the scarf does not pull
Compliant product. But very long delivery!
Charming
Too much demoro
Oooooochen long passed, already winter is over.
Excellent scarf, not pricked, soft pleasant to the body, without marriage, long enough, the husband is happy
Great product for the price, fast delivery, good packaging, the color is exactly the one I ordered, so I'm happy with my order, I recommend!
Scarf is very good quality. The only one came a little in a different color scheme.
A pretty scarf at such a price, only it is possible to crumble on the sides
Sent quickly. Delivery in three weeks. The quality is excellent. Very soft and pleasant. Thanks to the store.
good
Very Good!
Good price and arrived fast
But eventually took longer rated.
not recieved
The order did not come to me and the store offered me a full refund of the amount of money, I agreed with it!
The store is responsive and honest! This scarf did not reach until... But! The second parcel (ordered two, almost simultaneously, the wife also wanted) I received on time, managed to all the troubles with the virus and so on... In the end, the seller himself got in touch and offered to return money for this scarf, which he did, in the end. Great Store and seller! Scarves-Super! I recommend!