Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
The dress is super. On height 1.78 almost to the floor, the material is good, the sleeve is long. The store and I recommend it. Thank you
Amazing dress :)
The Tropicana dress is just gorgeous. The size of XL on the 48th villages is ideal. My height is 169 cm. Dress in the floor. If you are small, you need to shorten. Sleeves are also very long. Dress length 140 cm, shoulder width 35 cm, (in the shoulders on the 48th size Village perfect), sleeve length 69 cm, bottom width 800 cm or 8 meters!!!! With the order was 05.03.2020 received 02.05.2020 24.95 USD = 56.19 rubles. Very nice store. Recommend. Constantly took care of the buyer. Tracking. Letters. He continued his defense. Thank you!!
The dress its an absolute beauty. Thank you.
Chic dress, quality at altitude.
Nice
Beautiful, I 165 cm tall, I wear jerseys in size S/M-dress unfortunately was for me for long ciągnęła After Earth-musiałam skracać and occasion reduce neckline because was after the belt. After all I am glad, large quantity of material, beautifully the drapes.
Beautiful shiffon dress
Dress przepiękna, compatible with dimensions, very well made. Fast shipping-dotarła in slightly in over two weeks. Recommend!!!
A beautiful dress, well suited, the skirt is just a bomb. But in the armpits narrow.
Fabric that weighs, I like it. I'm 1,73 tall. Size xxl is for chest of 95-100 European size.
Perfect highly recommended
The dress surpassed all expectations! Fabric, of course, synthetic, but sewn very well! Looks like in the picture, with a luxurious long hem! On height 172 cm, the length of the dress and sleeves is ideal! (Size L). Shines quite strongly, I will wear it with a petticoat. But it looks very impressive! Purchase is very satisfied!
Dress is Beautiful! Recommend
Great dress! The fabric is heavy and at the same time flying! It came quickly! Thank you store!
As in the description. Very good quality and very nice.
The dress is cool, at a height of 175 to the bone on the leg. On the size 48 ordered 2XL, large. (ears in the chest).
The dress, as in the picture, everything corresponds. The parcel came to the DV for a month. With an increase of 165 cm, P Latier in the floor with heels... A little sole
Dress is great, consistent with the description. Nicely the drapes and well lies. Sizes compatible with table;) Recommended!
Thank you, thank you, thank you very much for this bomb dress! Oooochen beautiful, wide skirt, color, everything corresponds to the picture. My Love! Delivery is fast.
Dress gorgeous, large quantity of material, for my 174 length perfect neckline a little too deep, but just spiąć safety pin or sew in odppwiednim place and all lies beautifully waiting until I could put on and in end somewhere in it out!
Good quality and store.
The dress is good, XL size was too big.
Before Moscow in two weeks, the track was tracked. Excellent quality!!!
The dress is wonderful. At 110-93-110 came XXL. The cutout is moderately deep, but for convenience I will pin a brooch, or I will sew threads