Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is cool, really liked and the quality is excellent, it came in a vacuum package, nothing was crumpled
Super qualité!
My friend loved it and so do I!!! Best a product and best store!! Thanks a ton xx
Super! Complies with au careful goods
The edges of the bag is also straw is not processed so the clothes are clinging, and so as a whole very beautiful bag
The bag is like expected. The same like the picture
Very good
Fast shipping. Excellent quality, fully corresponds to the description and photo.
Corresponds to the description
Très beau, très bien emballé, il m’a l’air de très bonne qualité
Отличная сумка! Как на фото! Все сделано очень качественно.
очень красивая и качественная сумка, покупке очень рада. упакована была отлично: дутый пакет. ничего не помялось и не порвалось
trop beau et comme l'image merci vendeur
Arrivé très rapidement vers la France. Conforme à la photo. Intérieur pratique. Je recommande
Livraison en moins de 15 jours avant la date prévue ! Comme sur la photo rien à dire top ! Plus petit que ce que j’imaginais mais c’est plus jolie ! Parfait !
El bolso es mucho más pequeño de lo que esperaba por la foto del vendedor. Sin contar las asas, las medidas aproximadas son 27cm de alto y 24 de ancho (22 en la parte más estrecha y 26 en la más ancha). La textura es un poco plasticosa, pero bonito para el verano. Está bien hecho.
Шла долго( больше месяца, но качество отличное, на магнитной заклёпке, размер небольшой, думала будет больше, но все необходимое поместится)
Bag fire! Stylish, qualitatively made, for summer and vacation is what you need. Very happy with the purchase
The delivery is very fast, packed perfectly, in an inflatable package, nothing crumpled. A handbag is done neatly, nothing sticks out. For the summer is an excellent option, for me so a little uncomfortable, accustomed with large. Bag for small things, passport becomes ro diagonal, I.E. Does not become to the wall of the bag, but it does not prevent it from closing. In general, a good accessory is recommended!
Beautiful as in the picture
magnique
The bag is just a grade
Excellent! For the summer-fire! Came quickly
Came a bag for two months in Bobruysk. Looks good, the quality is excellent. Size suitable, here is only confused width when dressed over the shoulder looks strange, as a drum))), but it's not critical, I will wear just on my shoulder. I'm happy, I recommend to buy. Thank you store!
Отличная сумка, спасибо большое