Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dimensions comply with the description. All the Agrees outside shade green, in fact is slightly darker than the picture.
Perfect. Like in the picture. The fast shipping.
The bag corresponds to the description, came well packed, odorless, the store put a rubber band as a gift.
Goods received, good quality! Shipping fast. Thank you
The product corresponds to the description, delivered within 29 days, the only color of the finish of the product is significantly lighter than the sample.
The bag came. I ordered my mother, she is delighted. Like in the picture.
The color does not match much. Some rags are written in the pens. Some where the threads stick out. Shipping fast.
Delivery 3 weeks, the bag came all crumpled, broken frame, it is apparently cardboard. The store did not want to make a discount. I do not recommend this product.
very very happy thank you
The order is satisfied. Delivery 2 weeks in Tomsk. She took it at the post office. Packed well. The quality is pretty good. Stylish, you can, youth) as a gift, the store put an elastic band for hair. Trivia, but nice) thanks)
Uncle!
Cool Bag
Got there relatively quickly. The quality is so-so, the photo looks much better.
It's just like the picture, very nice bag. I get there pretty fast.
Cool handbag, as a gift rubber from the store
I loved the bag. It has what it puts in the description and the color is very combinable. Ideal price quality and very well packed; Without any brand. It's arrived early.
Is very good
Pretty, trim, nieduża. 4,5 stars because strap is thin and too short. No less however for these money Uwazam purchase for successful. Dotarla after 3 weeks, also quickly
Wonderful, arrived very fast, ammmei
Thank you very much.!!! The bag is cool, comfortable. Fast delivery!!!!!
It stinks. For a month and 2 washes, the smell did not leave. 5 stars for giving back money
Product description exact. Delivery one and a half months. There was an air bubble inside the bag, but it did not remove it from deformation. The bag crumpled from all sides, and even the handles broke. I certainly hope that everything will recover, but there's a sedimentation left. That's why I shoot two stars. The store put a rubber band for hair as a gift. Thank you, of course, but it would be better if he put more in a bag of Mint paper, or packages.
At first glance less. I'll add it later.
Super, I'm satisfied.
Paid 11.11.20, delivered to the 5-ku 25.11.20 (Ishim, Tyumen region). Fast delivery has affected the appearance of the goods, the bag is crumpled, but can be raised with time.