Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Love this! Super heavy, great quality, good stretch. The look is so cute and I can wear this as a teacher. One of my fave!
Order on March 12, received at the post office in Minsk on March 31. Excellent skirt, I'm very happy, I wear 46 size. Product and store recommend!
Great skirt! Wife pts is happy!
Good quality things 5 stars
Thanks! Wonderful skirt. The knitwear is dense, of excellent quality.
It’s so cute and soft like material consists of cashmere. Many thanks to store /supplier. 03-02-2020 ordered. 13-03-2020 delivered to Astana
lindaaa saia...
Skirt super! Only the elastic is a little tight, at the waist 68 a little tight
At a height of 170 on the palm below the knee. Sits perfectly. The quality is excellent. Soft pleasant body knitwear. Threads do not stick out, all seams are even. No smell. I was more than happy! Let's see how the material will behave after washing. By the way, there are no labels and labels with care information, how to wash and iron me is not clear.
High quality but small size wear small size
Great skirt.
I liked the skirt, it's a one-piece knitted fabric with one seam behind, quite neatly sewn. On the growth of 164 and ot70 ob100 a little full, on high it will be better to look.
This skirt did not come!
Very nice fabric, excellent quality
The description is not accurate.
The skirt is good, the fabric is dense. Before Ukraine, the goods went 2 months.
Very cool skirt! Corresponds to the description completely, even better!
A good skirt, from 67 and hips 92 sat perfectly. Thanks to the store for the goods.
The skirt is happy. Thank the store and recommend. Manufacturing is neat, received in excellent condition. Thank the seller and recommend to buy. Have a nice day!
On my size waist 70, hips 95 came up perfectly. The length of my height is 160 cm below the knee by 20 cm. I'm very happy. Quality is super. The store's photo exactly matches.
The skirt is excellent, such as in the photo. The parcel did not come long, even had to open a dispute, but came during the dispute. The store sent not immediately.
Black dots on the skirt.
Amazing quality
Nice material and model! I have size L to XL and it’s ok on me. For someone with size S and M, it will be perfect! I strongly recommend!
The skirt is good, but the same store ordered a sweater, the goods did not come, the seller did not read any message and accordingly did not answer and the money was not returned. You can wait for any surprises from him. Deeply disorderly!