Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet tried, in appearance good, 0.8 liters bottom, 0,4 Upper
Top! would recommend.
I am delighted that the travel season resumes but in any case, this product looks quality, its reasonable weight, well built. Quality Transaction, fast shipping.
Супер быстрая доставка! Качество огонь!!!!! РЕКОМЕНДУЮ!
Good quality, match description.
Somehow strange smells and not waking trust but you need test
A good boiler came a whole 3 weeks before Peter
ótimo produto, muito compacto
There is a small smell of paint. When using it it has passed
Sent very fast
it is working pretty well, but Paint is not strong or heart resistant, the paint burned with awesome smell, I used it only once. maybe after paint is away, there is no more smell.
all as described Totally satisfied
excellent for backcountry tours, low weight
Ordered 03.04.2021, came to Almaty 12.05.2021, the store neither immediately sent the goods, but as he sent came quickly, the bowler is excellent, I recommend
כמתואר original product מצויין
Product and store recommend. It did not work out to check on the hike, but if I need to add a review. While it looks and feels very good.
It took so long. I placed the order and after 19 days it was canceled. They told Me they had no stock, when on the page it said yes. I decided not to open a dispute and regulated it. Days later they sent me another one that's taken too, but in the end it's arrived. The product is apparently of quality. I 've ordered another one, hope it won't be late again month and a half
Pot is good. Description could be more specific on bottom heating radiator size so it would be easy to pick stove for the pot bottom design.