Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks to the store for the product. Fast shipping. It's whole. Later I will add how it works)
Came in 7 days by courier! High, I recommend the store and the goods) would rather be a hike!
very nice product, seems reliable
Burner as in the description. I came to the completeness in which I ordered. Gas Adjustment works, but there is a moment when the power does not increase (visually). On the middle fire (not at the maximum) of the house in the pan boiled a liter of water in 7 minutes. The food for hiking in the foil container was heated, about 1 minute.
Fast! Quality is good. Ideal for hiking!
The burner is good, we need to check the hiking. The product corresponds to the description.
Looks and feels good. Works as promised.
I received the parcel.Fast shipping. Delivery to Ireland 4 weeks. Very good quality. Working perfectly. Recommended this store for everyone. Thank you.
좋아요우 일주일만에 받았어요ㅋㅋㅋ배송 굳
The piesa works 1 out of 5 times, infuriates. And so everything is neat, nothing is hanging out, took with the adapter on the collet, sold it put, everything is fine. After the hike, I will add a review
Externally everything is in order, piezo works, with gas until she checked.
very very fast shipping! thanks!
It's about the product very fast, Top quality very easy compact. Working on flame high ועוצמתית. Product top recommend to the store.
super szybka dostawa 2 dni
Excellent burner, accurate adjustment, the wind will not fade and compact
Works. Adapter for dichlophos was bought separately.
The lighter works once even in a closed room
Good quality, match description.
Thank you very much
Heavier than others on the market, but I like how I can keep the fuel aways from the stove and control the flame. works well outdoors. I'm happy with it.
The parcel did not come, apparently it was lost on the road. The store returned the money without problems.