Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, looks stylish. In Kiev delivered quickly, packed well. The only nuance-the package was wet. I did not communicate with the store.
Коробка была убита, но товар не пострадал. До МСК доехал за 7 дней. Пока всё работает ))) и выглядит хорошо.
The product came mega-fast for a week earlier than expected, everything works the backlight is cool, I wanted to pay attention that the option is not foldable, it will not be quite convenient to carry
Perfect loved. Already want other bedroom
Fire came for a couple of weeks, thank you! Charges perfectly took the adapter, for the night to put the most it!
The product weighs nothing, is not good for Apple's basic wireless helmets but is very comfortable and you avoid being with multiple cables. It has to be plugged in when used.
The iPhone charges relatively fast but the Apple Watch charges very slow, for convenience very well, for effectiveness it is scarce when loading, the AirPods I have not tried them in depth but it seems to
very good product, high quality, recommend!
The picture in which the box with this device was packed was well worn, but it was completely intact. Charging works on all.
China to Iceland within 1 week, just wow. The only thing that I misunderstood is that it is not foldable. So all my trips will be a bit less compact than I imagined. Otherwise a mint condition, funky LED light, no considerable noise and very moderate heating. Charges fast, I bought it with the power adapter. I recommend the store.
Super produit
Identical to the description, works super well, fast in shipping time.
Good but the problem the charger you fell it cheep material but overall very good
The shippment arrived a little bit crumpled, but ok. It loooks great. Very satisfied with the product.
Great product fast charges iPhone 8 Plus and the Apple Watch 5.
Shipping wholesale think faster and dock for decent data, there is a product of this came four. Features for this there is no so just use
works great, i just throw everything on here before i go to bed
Came with a scratch, and it was a gift
good!!
For now all ok fast free product good but I must test it better
It is not fit for Iphone 7 or xiaomi bracelets.
Everything works fine
Being very well design too in mind. Not just for Apple smartwatch more behind por centipede agents fragrance trolling-lo
Charging super. Everything charges perfectly and quickly. Take immediately with the block 15W.
Carregador muito bom, comprei com a fonte e o fast wireless charging esta funcionando com o meu galaxy s20. fica a observação que o relogio da samsung (galaxy active 2) não é compativel com o carregador e não carrega onde é pra carregar, além de não ficar no lugar, acredito ser compativel apenas com o apple watch.