We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Looks fake out
Oboldennoe. I order for a friend for the second time.
Pts liked it!) beautiful!)
It came to the mailbox looks cool yet did not put on
Not Silver of course, but in principle it looks good. As it will be in the sock I do not know yet.
Super! I'm very happy! Recommend! Looks like the picture
I arrive before time
Very beautiful pendant!
Ordered 21.01, received 16.04 in Kaliningrad There are no complaints about quality, I like everything
Everyone is happy, the parcel came very quickly
Very thin chain. Immediately broke
Previously bought the same jewelry in 3-10 times more expensive, the quality is undoubtedly worse here, but for the purpose of carrying a little-perfect
Quality, of course not Ahti! (Well, the price corresponds to that. The average chain is already some defects! let's see how much is enough.
I like it! Fast Delivery
The product is good, expected less, but on the contrary everything is fine. Long shipping.
The quality is much lower than seen in photos.
Long shipment, but the pendant itself is cute.
As in the photo very satisfied
All as in the picture. I like it
Everything is beautiful, everyone who sees, ask where such beauty is from?... But here!!!)
Very good.
As in the photo. Recommend)
Very long untangled chain
Nice pendant. Corresponds to the description
Super kindo, though the colganges look like plastic