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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The hat came crumpled (the package with air burst on the road (the description corresponds
Came not crumpled, sat surprisingly excellent
More beautiful than on the image it's just perfect
Packed to the maximum, so as not to spoil the goods. The hat itself is good, everything came pretty quickly)
Exactly the same as in the picture, there is a smell, there are no minuses
The hat came pretty fast. The fabric is pleasant, all as in the photo, but it turned out to be more than I thought. Excellent.
Cool hat! For a photo shoot is the most
Thank you!
The hat received, together with the other two parcels from other stores, is very convenient. Packed well, in a package with air, nothing was crumpled. A little thread stuck out, in the photo you can see. I did not communicate with the seller, I sent it immediately.
Very nice hat and good quality thanks to the store
It was packed, nothing broke. I Just) even smells nice Thank you!
It’s a very nice Product! The materials and details are accorded to the description. Delivery was fast to Poland! I do recommend this store :)
Cool hat for 166₽. Delivery is fast, within a week. Packed in 5 packs, inside air cushion. Absolutely not. The only jamb, ahead under the fields is uneven circumcised felt
Came for a month in Kemerovo. packed very well, especially for our mail.
The hat did not crumble, it was packed in an inflated bag. Inside the lace for volume adjustment and it is cool
Oooochen waited a long time, communication with the epidemic I think.
I liked everything. I recommend the store and the goods.
Chic hat! Perfectly packed and retained the form, I'm very happy with the purchase, thank you!
Not that shade. not light coffee, but dark brick
Good quality hat. Came as fast as possible
Surprisingly, the parcel came very quickly for 2 weeks, when I usually wait for 2 months. In excellent condition, everything is well packed.
Excellent hat)
Cool
The hat came for 2 weeks in the Samara region, it's Pts quickly in the current conditions. It was packed perfectly, in an air bag, and inside the hat lay an air bag. The store is well done! Color as in the photo of the seller, the size is large (for the first time I'm great headdress), but it can be tightened with a lace from the inside. The strap is not attached, can be replaced. Looks good, except for the seam on the brim of the hat from below. But I knew about it (thank you reviews), it does not bother me (the last photo shows the seam). I recommend the product and the seller! (on my photo the color may be different, because of the camera features, light and filters, real color as the seller's photo).
Excellent hat, with a discount and coupon came out in 375 rubles. Quality, odorless and damaged. Came in inflated packaging