SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Everything matches... I'm happy... The parcel arrived quickly... About 2 weeks .. Thanks store
It's equal to the photo I asked for size L and I'm perfect
I ordered a second robe, in blue now. Light fabric. Fast delivery, two weeks.
The fabric is good, the threads do not stick out. It is better to take a larger size.
is ok
❤️
Weight 64, height 160, size L good. Took two dresses, blue and white. White enlightened slightly, I will wear without a belt. Fabric-synthetic silk, norms. Ready for summer! Delivery is fast enough.
Fabric-synthetic silk, at 64 kg, height 160 size L is good. I will wear without a belt.
No smell, but also no effect wow
Absolutely perfect!!! Serious store!!! Very good value for money. Fabrics care and pleasant, very nice cut. Size perfectly at the right size I am 1m65, 53kg I took M. Arrives in france 3 weeks... I recommend ..
The dress is sewn neatly, slightly shines through, in general I liked it. Size XL in my Russian 48 and height 173, came up perfectly, look like in the photo.
To be honest, I did not like it. Sits some kind of non-very. Perhaps it's about figure and growth, but still. And straight really bathrobe. Very much electrified, barely pulled out of the package-stick. But it's solved. Delivery fast!
The dress is sewn well but the quality leaves much to be desired For such money, I'm happy.
Very nice I liked it quite
A good dress, does not shine through. went 11 days in Omsk
Terrible synthetics, in the summer it will be hot, I do not advise and the style does not look like the one in the photo, smells at least White did not take (delivery is exactly 1 month
Very good product
Satisfied
Cute but the cloth too thin and not soft
Delivery to Hmao 30 days, on the parameters 90-70-92 size M is excellent, at 163 cm the length is excellent just above the knee. The material is pleasant to the body. Recommend.
Pretty dress for the price and light No need to do retouching Size XXXL 42/44 French Order of April 12 received this day April 29 Congratulations super especially in this period of confinement Am very happy with my purchase Thank you very much saleswoman, store to have shipped it quickly
Cool but shines through
Suitable for beremmen. A good dress for such a price.
Not so good quality, size is not accurate
The dress is highly electrified