Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product but delivery very slow.
OK !
We are sorry that you can't see what the status is and no button to turn on or turn off called positive is convenient pocket-size!
ok, a voir dans le temps.
Delivery 3 days!!! Everything works fine. Recommend
Nice power bank , easy to use , warms fast but it does the job - One note: I could'nt track the order but it arrived in time
Carries approximately 30%. Good quality, product and small, easy to store.
Instant delivery, convenient piece, purchase satisfied
Item as described.Only one LED for indication Can't recognize battery level.
Works.
If people had a Tonica of erudition or just read the inscriptions on the product, they would notice that the capacity of 3350 is indicated for voltage 3.6V, that is, to say of which powerbank' is usually and make up. And for a voltage of 5V, which goes to the output, by means of a non-cunning arithmetic, we get 2400 mahs, and taking into account the losses of losses Yeah, it's unfair, yeah, it's confusing, but it's time to get used to it. It's like commercial gigabyte.
Sent immediately, it came quickly. Neat, compact, easy-recharge the phone most.
Perfect ! Thank you very much !
The device works, but its real capacity, which it gives to the phone, about 1200ma. To all the store sent a device of white color, although I ordered Black. Shipping fast.
Пришёл быстро. Курьером в руки. Это значит, что в цену аккума входит доставка, а это в свою очередь говорит о том, что "банка" внутри корпуса из самых дешёвых. Когда приехал, по заряду внутри устройства ничего не было, возможно очень долго лежал на складе или характеристики саморазряда очень убогие. Мой Хуавей 10i устройство зарядило с 6 процентов до 65 проц. Думается и рессурс у него будет небольшой (циклов заряда-разряда). Короче, что хочу сказать: стремление купить подешевле, имеет свой результат. Единственный плюс данного гаджета это компактность. Но в безвыходной ситуации оно, конечно, спасёт. Красная цена этого банка около 500 руб. Решать Вам.
The wrong powerbank sent me first. Wrote to the store. Replied quickly, the same day. Sorry and the next day a new parcel was sent. Super quickly sent and received in 3 days. Exactly what I ordered. Excellent, decent seller! All the best and prosperity to your business! I recommend to everyone!!!
Powerbank is weak, but for recharging it will be quite suitable
For one charge iPhone CE is enough. Exactly from 0 to 100%! But the declared 3350 mahs there is no way! For this I shoot a star. But I didn't expect them to be there. Charges and okay. Delivery is fast, done well.
The battery, small and convenient, the capacity is also low. It came quickly.
Everything as in the description, delivered the courier.
I came very quickly, everything is fine. There are no complaints about the appearance. Then we'll add how it works.
Compact, convenient, delivery for a week
Exactly the same, but without the switch on?
I bought two batteries, for myself and my granddaughter, took different colors, so as not to confuse. The white battery after four charges and charges works, at the first charge could charge the phone to 80%, and the next already up to 100%. But the black battery first time charged the phone until 70% second time and subsequent to 50%, and then stopped charging at all and does not charge itself. Tried to change the wire, did not help, it's a pity, the wrong married. On Saturday opened a dispute, and on Sunday the money was already returned! Thank you, I recommend the store.
4 days by courier. Works. Quality norms. Took for MD simplex +, as a spare charger, that would enter the handle. Super. Let's see.