Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in the description and on time, very satisfied!
I came very quickly. After 4 Days took at the post office in the Sverdlovsk region. Visually without serious jambs. Sticking threads are not in account. Did not install but deployed. The sizes correspond to the declared. There are no complaints, the store is a great fellow) for such money I definitely recommend. Take no doubt
The tent came to Karelia quickly, the courier delivered where necessary, everything is fine, the tent class, no comments! I recommend the store!
Everything came well and quickly.
Delivery is 10 days, to the house. Quality is good. Seller recommend.
Polatka chic, as in the picture. It's been two weeks. Thin, suitable only for the summer. Really huge. Prodovets chic advise
The product is purely for the summer period and then in good weather. in windy weather it will be clever this cape.
Tent norms, courier brought earlier. Going quickly, a family of 4 people. In general, it fits. Thank you to the store, I recommend!
Very good quality, roomy, I recommend.
Cool store delivery several days very fast to home
Delivery days 5, the quality of the material of course leaves much to be desired (it seems to me thin), there is no smell when unpacking, but for such money in the store you (In the case did not try)
I'll start, perhaps with delivery. Very quickly, brought the courier straight home! Packed on conscience, tired to open) Without experience, it is installed in 10 minutes. Quality pleased, everything is smoothly stitched. Very convenient, two entrances, at each entrance to the window with a maskitic. Also in the roof is built-in mosquito, if it's hot in the summer, the second layer can not be stretched. Places inside are enough: two adults, one teenager, one child and one dog fit freely, you can also grab kotofey. For summer holidays on the river, yes for such a price-it's just a fairy tale! I am very pleased!!!
Everything is fine, sorry only No instructions
Получено в срок. курьер доставил до квартиры. Собрали быстро
Пришла быстро, я сам навахте приеду домой распечатаю просмотрю потом отпишусь.
The bottom is very thin, the rest is like normal.
Description and quality are the same. But the company IML ruined all the printing about the purchase. Month order couldn't cross the border. Is it like that at all? And the store is well done, there is no parable to him. All as written in the description, and in size, and in quality.
Tent, Mabut, pebbles to Ukraine. It served two cities of Torla-Torla and kojvala. It is not necessary, ale in appearance-outstanding
The goods came quickly, in 7 days. All is well. To the store Thank you very much! I'll check in the summer.
The order came to the Belgorod region in 3 days! Ordered 14.01.21 came 15.01.31 took 16.01.21 Courier personally taught in hands! 5 points) tent collected minutes 10 fret couldn't give first, store excellent recommend
Delivery is very fast. all in place, don't Installed. to the store respect.
Came before
Delivery is fast, the quality is good, but the sizes do not match. The size is smaller.
Came very quickly, literally less than a week, the quality for its value is very worthy, assembled and disassembled literally in 3-4 minutes, there is an instruction in the inside of the bag if there is little video experience on the YouTube, for summer it is the most, smell factory weathered quickly, WHO growth less than 180 in general will be airplane, All necessary for a strong installation in the kit, the store is well done
All norms