We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Good hat, thanks!
In Kuzbass C29, 03,20-19,04,20. The goods were tracked to the Post Office. Packing is package. The quality of the mating is loose. Left for work
This winter hat looks really good and has great quality. It is a little bit too tight for me, maybe I have a big head ;) Hopefully it will fit better as time goes by as I wear it. Overall I am happy with it.
The order was received, it was normal. I liked everything.
The hat is the heat of the heat of the rose at 58 sit normally and even at 60
The cap is cool, keeps the wind well, pleasant to the touch, the purchase is satisfied. You can safely take. Shipping 20 + days.
Ordered 2 times.
I recommend the store thank you very much to the store
Top
Wool hat inside and outside, excellent material, size is large and kind of spacious
Size on a large head. Washing in hot water did not help, the cap did not sit down, means nothing natural in it, but insulation inside solves the issue of heat-heat)). Husband is great, sorry ((simpotichnaya
I ordered a second time already. The first cap is black, and the second took blue. Nice hat. Very nice fur inside. On the head sits very well-that on the male, that on the female, although the volume of the head is different))). The store is well done, everything is on time and the goods are excellent! I recommend!
All as in the description, the only moment that long was the parcel...
Went very long 3 months Vladivostok
The goods were not delivered on time. The money is returned. With the first order of difficulties was not and the hat I received, but the second coma...
Not dense. Blown.
The hat did not come, lost somewhere in the way, the money was returned immediately.
Thanks to the store for a good hat!
The hat looks very warm, it is difficult to check because on the street now + 1. thanks to the store and the manufacturer!
The goods did not come money-returned
The goods did not come, but the money was returned
Warm. Went for a very long time
I ordered two hats for my husband. I thought that she was round on the top, but she is a little elongated, that is, as now wears youth. Yes, my husband likes it, wears it with pleasure. Thank you!
Cool hat, warm and sits well. Thank you.
Fast shipping. Nice hat. We buy a second one. I like it very much.