SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Deformation From the wrong packaging
How in the image, good quality
The parcel went a little less than a month before UFA. the cap of excellent quality, the smell is missing, sat perfectly, I recommend.
Good
Okay.
Normal cap
The goods went without five days for two months, came not blown, sewn all occuratno. I advise the store. Packed was wonderful.
No, it's not that furic. On a solid four. The price is according to the quality
The quality is good, the size does not match the description, I have a size of 59 cm, and in the description it is written> up to 61 cm! I do not fit, I have to sell or give to friends, I ordered myself two caps-and it turns out I'm left without a cap!
The data is not exactly accurate. The model is sewn on size 54-58. If more, you can loosen the strap, but it will be visible that they are small. Quality is good and delivery is fast
Delivery month. The quality of tailoring is average, the material is good, dense. The size is normal but the landing cap is very deep, it presses on the ears if you completely dress on the head.
Perfect as in the description. Very nice cap, very good finish, the white is flash... The class. No defect, excellent value for money. Arrival in perfect condition, inflated protection bubble intact. Very fast delivery despite the CoronaVirus, order made on April 11 and received Today April 28. Seriously serious store :)... >>> Highly recommended, you can buy with your eyes closed... 6 stars!
Excellent baseball cap. I recommend
Super purchase, the quality is excellent! Thank you store!
Caps are super, the quality is excellent. Shipping fast.
Everything is fine, the baseball cap is the same as in the photo, it was 3 weeks, very satisfied, store Thank you!
Hello. Thank the store for the quality goods. The parcel came as promised exactly on time despite quarantine, I really liked the good thread material, I do not stick out in general, I recommend this seller!
Everything is fine, packed in an air bag
Super. THANK YOU!
Very fast delivery. The cap is made qualitatively.
Everything is super! Like in the picture! Thank you store!
As always an excellent product.
Great. it came in 2 weeks
Good quality promotional.
Thank you.