Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesnât include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 2 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect! This dish was everything I was looking for!
Bought these for our animal hospital. I was not paying attention to dimensions. They loom a lot bigger in the picture than they actually are. But they do look nice
Nice offering and value.
Purchased because my dog needed a dish that was sturdy and I wanted something that looked nice. This was perfect, easy to clean, and doesnât slide around like other lighter bowls.
I recommend this for cat lovers.
My cat has knocked over all bowls, but not this one. The weight is perfect and easy to clean.
love this bowl. It's deep enough to keep all the wet food inside so my cat eats every bite that the can holds.
Needed a sturdy water bowl for my male cat who likes to push them around, making a mess! So far, so good! Good size for daily water servings. Very pleased
Not sure what to say about this bowl. It is as easy to clean, sturdiness and durability as you would expect from any bowl of this type. My dog seems to like it a lot, but that might be the food that is in it.
My mistake was not to check the size, but I love this bowl, so Iâd keep it for future small sized dogs
Itâs a great dish. It seems pretty durable. Iâve been using it mostly for the occasional food treat so it hasnât gotten a whole lot of use yet but Iâm confident itâll last.
Exactly what i needed for my dog outside
Does what I need it to do. Perfect size and perfect for outdoor use. I would buy this again.
Itâs easy to clean and the right weight so it doesnât move around. The size matches my small/medium terrier!