Shipping and delivery
We are proud to offer international shipping services that currently operate in Canada & the United Kingdom. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide affordable shipping to over 2 countries Canada and to the United Kingdom.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
2-4 Business days |
Canada |
4-7 Business days |
United Kingdom |
6-9 Business days |
*This doesnât include our 1-2 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 2 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 2 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time(30 days not including 1-2 days processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MegaSellShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Toy for a puppy or a small dog, an adult will eat a wax... a piece of funny puppy like... the price is adequate-I recommend ..
The dog is happy! The size for a kilogram puppy is perfect) it went for a long time, but it was worth waiting.
This is my dogs favorite toy! He has had one for years- it is his present to us when we get home or he has does something he is good, etc.... his last one broke after five years of hard use.... I needed one quickly so I ordered a replacement "chicken". It came quickly and was exactly as was expected... it even looks better made than the original one I had... thick rubber chicken with squeaker.... such a happy dog again!!! I was very happy with the customer service, was they send a thank you note too!
Everything is cool, fast and the toy is very like!!!! Only we did not expect that such a small will be))) take more size)))
My dog loved it at first, but the squeak/squawk wore out within only 2-3 days. It now sounds like it has laryngitis and barely makes a noise at all. He was also able to pull the two halves apart pretty easily. They popped back together, but I'm not sure why it is designed to pop apart to begin with? Overall, I wouldn't recommend this unless it's just for a quick prop or something that you don't need to function for very long.
The toy is very cool. The dog is very happy. I will order more
The dog is happy! Very funny toy! The mistress is happy too!